By visiting The House of the Seven Gables, you agree to follow our Policies and Procedures.
- Typically, all ticket purchases are non-refundable, however, if possible, we will try to reschedule tickets. Please note that this is not guaranteed and not available during October.
- Traffic in our region is unpredictable and notoriously problematic. Plan extra time for your commute. If you are late for your tour, you may not be able to join your group or may need to reschedule.
- Every member of your party, regardless of age, is required to have a ticket to go on tour.
- As of 2/11/22: Masks are optional inside all buildings, including the Turner-Ingersoll Mansion.
- Please note: there will not be room to distance yourself from other visitors while on the mansion tour.
When you visit The House of the Seven Gables, you agree to our Visitor Guidelines. Click here to review. Due to limited staff resources, we may have difficulty answering phone calls and emails. If your question can be answered with information from our website, we may not respond to your inquiry.
Salem residents can enjoy free admission to The House of the Seven Gables. Use 019702022 at checkout to reserve your tickets.
If you do not provide proof of residency, you will need to pay full price. Valid proof of residency includes a state-issued photo ID with a current address, Salem Public Schools ID, or Salem State University ID.
The House of the Seven Gables offers an interactive site map in Brazilian Portuguese, Cantonese, French, German, Italian, Japanese, Mandarin, and Spanish.
To allow for the enjoyment of all visitors to The House of the Seven Gables and to help us care for our buildings, collections, and landscapes, we appreciate your compliance with our guidelines for personal and professional photography. Personal/recreational photography is candid, souvenir-type photography using a non-paid photographer. The photographs are not to be used commercially. Recreational photography for personal use is allowed during guided tours, with the exception of the month of October. Professional photography is any session using a paid photographer or any professional-style shoot, including wedding, family, or special event portraits. Professional photography is permitted when approved in advance, requires a signed contract between the photographer and The Gables along with a certificate of insurance.
The House of the Seven Gables may photograph or film its events and public programs. Unless you notify the photographer on site otherwise, your attendance at an event or program grants The House of the Seven Gables permission to display and/or publish any photographs in which you appear. For any questions, please contact firstname.lastname@example.org. Click here to review our full policy.
Due to the nature of the architecture at The Gables’ campus, our historic house museums are not wheelchair accessible. Our visitor center, restrooms, Colonial Revival gardens, grounds, and a portion of our Museum Store are wheelchair accessible. Information is available for visitors that cannot access our historic house museums.
Tours last approximately 60 minutes and take place on multiple levels in historic houses from the 1600s and 1700s. Visitors are standing, walking, or climbing stairs during these experiences. Information is available about the rooms for those that cannot access any portion of the tour.